Frequently Asked Questions

How long is the healing process?

The healing process typically lasts 4-6 weeks. Initially, your brows will appear darker and more defined, with some swelling and redness. Around days 7-14, expect peeling and flaking, which can make the brows look patchy. By weeks 3-4, the true color of the pigment starts to resurface and stabilize. It's advised not to get PMU brows done before a big life event, as the healing process involves noticeable changes in appearance and requires proper aftercare.

Does it hurt?

While individual pain sensitivity varies, most people experience mild to moderate discomfort during permanent makeup procedures. Numbing agents are applied beforehand to alleviate any potential pain, and periodic breaks are allowed. Clients are welcome to bring headphones to enhance their comfort during the process.

How long is the appointment?

Duration of appointments can vary based on several factors, including the complexity of the procedure, the client's desired outcome, and the practitioner's efficiency. On average, a PMU brow appointment may take around 4-5 hours. This timeframe includes consultation, mapping, the actual application of the pigment, and any necessary finishing touches. It's important to note that more intricate procedures or those requiring corrections may extend the appointment duration. Less complex sessions, like follow-ups, may have a shorter duration, typically around 2-3 hours. Please plan accordingly.

How long does it last?

PMU eyebrows typically last 1-3 years, contingent on factors like skin type and lifestyle. Fading is gradual, influenced by sun exposure and skin exfoliation. Touch-ups are necessary to maintain color and shape, and adherence to aftercare instructions is crucial for longevity.

Can I get PMU brows if I have certain skin conditions or allergies?

Individuals with specific skin conditions or allergies should consult with their healthcare provider before getting PMU brows. A patch test may be recommended to ensure there are no adverse reactions to the pigments or numbing agents used.

Are touch ups necessary, and how often should they be scheduled?

Touch ups are necessary to address fading and patchiness that occurs during the healing process and over time due to factors such as sun exposure and skin type. They help maintain the desired shape, color, and consistency of the brows, ensuring they continue to look fresh and well-defined. The frequency varies by individual, but clients often schedule touch-ups every 6 to 18 months.

What is the difference between a follow up and touch up?

Follow ups are free of charge and for FIRST time clients only. This must be booked no more than 60 days after the initial appointment; otherwise, it will become a normal touch up. To schedule this, please contact Cindy directly.

Touch ups on the other hand are for clients who have already had their complementary follow ups or wish to book greater than 60 days after the initial appointment.

Can I choose a different shape for my PMU brows in the future?

Yes, if desired, we can work to make slight adjustments to the shape of your brows during future touch-up sessions. However, it's essential to communicate your preferences during the initial procedure as drastic changes cannot always be accommodated.

Is there free parking?

Yes, there is parking in front and behind the building. Browfully PMU is booth renting inside Brow Lady Microblading Studio on the second floor. Browfully PMU is not affiliated with Brow Lady.

What are your hours?

Browfully PMU is open Wednesdays to Saturdays 10:00 AM to 6:00 PM.

What payment methods are accepted?

Accepted payment methods are:

• Cash (preferred)

• Zelle (preferred)

• Venmo (2.5% processing fee will be added per transaction)

• All major credit cards (3% processing fee will be added per transaction)

Our mission

At Browfully Permanent Makeup, my mission is to help women feel radiant and confident by enhancing their natural beauty through personalized, high-quality permanent makeup. Each treatment is an opportunity to empower clients to embrace their individuality while simplifying their beauty routine. I pour my heart into every detail, creating brows that not only look beautiful but also reflect the unique personality and style of each person I serve.

What to Expect During Healing

Before Care

Before care is crucial in permanent makeup to ensure optimal results and minimize potential complications. It involves preparing the skin, following specific guidelines to enhance pigment retention and promote proper healing. Proper before care sets the foundation for a successful procedure, helping clients achieve the desired outcome while reducing the risk of adverse reactions.

4 Weeks Before Procedure

• Avoid acne creams as they thin and over-sensitize the skin

• Stop antibiotics as it may slow down healing

• No laser treatments or chemical peels

• Avoid over exposure to sun as sunburns hinder pigment retention

•  Avoid AHA (Alpha Hydroxy Acids) such as lactic, glycolic, citric, retinoid and tartaric acids or over-the-counter products for tone correcting anti-aging as this can cause premature fading

2 Weeks to 48 Hours Before Procedure

• No Botox 2 weeks before or after the procedure. But if botox is to be done, before is preferable

• Avoid eyebrow tinting to ensure accurate pigment selection

• Reschedule if you have skin irritation or large blemishes on your brows

• Reschedule if you feel sick or have cold/flu symptoms or a sinus/respiratory infection

• Do not wax, tweeze, or thread your eyebrows— this will be done during your appointment

• Avoid alcohol for 48 hours before the procedure, as it thins the blood and hinders healed results

• Avoid caffeine and alcohol

• Do not take Aspirin or any blood thinners to prevent excessive bleeding and uneven healed results

• Wear glasses instead of contact lenses to avoid discomfort during your appointment

• Avoid strenuous exercise as this increases blood flow

• Avoid thermogenic and stimulant products that elevate blood pressure and blood flow

• Be aware you may be more sensitive during your menstrual cycle

• Come with your brows styled as you usually wear them so we can understand your preferences

24 Hours Before Procedure

Aftercare

Aftercare for permanent makeup is crucial to ensure proper healing and minimize the risk of infections. Following aftercare instructions helps maintain the longevity and vibrancy of the pigment, ensuring the desired results last longer. Neglecting aftercare may lead to complications such as uneven fading, scarring, or color changes, compromising the overall outcome of procedure.

Day 1

• Gently blot the area with a clean tissue (provided) to absorb lymph fluid, which may build up slightly on the brow area.

• Lymph fluid may or may not be present. Ensure you remove it to prevent it from forming a thick, dry crust. If not removed, the crust can take the pigment with it when it falls off, resulting in poor retention and results. Even if there is no lymph fluid, it's essential to blot the area.

• Repeat this every 5 minutes for the first hour, and then every 15 minutes for 6 hours or until the lymph fluid stops.

Days 1-10

• Wash your face AM/PM with a gentle foaming cleanser (provided). Do not wash your face in the shower as you do not want your brows to get soggy.

• Wash gently, following your natural hair growth. Rinse well with warm (not hot) water.

• Pat dry with a clean paper towel/tissue and let brows air dry completely.

• Apply a tiny amount of healing appointment (provided) with a clean Q-tip. Do not apply too much ointment as this will suffocate the brows.

• When showering, apply a face shield (provided) as brows should not get soggy. Do not let the water run directly on your face if not using a faceshield.

About the owner

Hi beautiful! My name is Cindy and I’m the artist behind Browfully Pemanent Makeup. I was born and raised in Quincy, MA. Growing up, I always had an eye for all things beauty. After getting my own brows done in 2021, I realized something— I became fascinated with PMU.

I took my first steps into the world of PMU by attending an intensive 100-hour American Academy of Micropigmentation (AAM) certified course. It was during this course I worked with my amazing mentor who further fueled my passion. Since then, I have continued to strive and improve my technique, meet new and amazing people, all to build my dream life, one step at a time.

Ever since I laid my hands on a tattoo machine, my heart has been captivated by the transformative power it holds. I'm not just in the business of enhancing features; I'm in the business of boosting confidence and empowering woman to embrace their unique beauty. The artistry involved in crafting beautiful brows is my creative playground as I pour my heart into every stroke, ensuring that each client walks away not just satisfied, but radiantly confident.

When I'm not in the studio giving your brows the VIP treatment, you can find me eating out with friends, working out, and obsessing over cats. And when time permits, I love making sweet treats to share!

xo Cindy Lei

“The beauty of a woman is not in a facial mode but the true beauty in a woman is reflected in her soul. It is the caring that she lovingly gives the passion that she shows.”

— Audrey Hepburn

About

Browfully Permanent Makeup specializes in Powder Brows and Combo Brows, designed to enhance your natural beauty with effortless, lasting results. Whether you prefer a soft, shaded look or a blend of strokes and shading for extra definition, each treatment is customized to suit your style—because perfect brows should be simple.

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Address: 281 Main St, FL 2, Wilmington, MA 01887

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